RIVIL
Client accounts

Your clients, with their own account on your website

Clients sign in and see their bookings, fill in their details and read what you left for them. It all comes from the ERP, so what they change lands on their record, and what you write shows up in their account.

I
My accountHi, Ioana
Sign out
Your bookingsBook
Vinyasa FlowThu, 6:30 PM
Confirmed
Pilates ReformerMon, 8:00 AM
Confirmed
Your profile
IntermediateFlexibilityStrengthEvenings
Teacher notesread only

Clear progress with the shoulders. You can move up to intermediate classes.

What the client sees

Everything about them, in one place

Clients no longer call to ask when their next booking is or what was recommended. They sign in and see upcoming and past bookings, their details and the notes you left them.

When they book online, their name, email and phone are already filled in.

  • Upcoming and past bookings
  • Their own details, kept up to date by them
  • Your notes, read only
  • Profile and password, changed by them
Your companyBook online
1 Pick a service
Consult30 min · 150 $
Procedure60 min · 400 $
2 Pick day and time
M14
T15
W16
T17
F18
09:0009:3010:1511:0011:4514:00
Book now
What you choose

You decide what shows in the account

In the ERP you set up the data you need, with your own fields: the client profile, their cars, preferences, assessments. For each one you choose whether the client can change it, only read it, or not see it at all.

From the ERP you also invite clients, see who signed in last and block an account when needed.

  • Data sets with your own fields
  • Read and edit, read only, or hidden
  • Email invitation or self sign-up
  • Block and new password in one click
erp.rivil.app/clients/accounts/portals
Portal: studio website
Data visible in the account
Practice profileRead and edit
AssessmentsRead only
Internal notesHidden
New accountsBy invitation only
Accounts
Ioana P.Active
Mihai D.Invited
Andrei C.Active
Invite to portal+
In the shop too

The shopper account, from the same place

On the RIVIL shop, clients see their orders, delivery addresses and favourite products. In the ERP it is the same client, with their full history.

  • Orders and their status
  • Saved delivery addresses
  • Favourite products
erp.rivil.app/clients/andreea-demo
Andreea Demo
Customer profile
Orders6
Lifetime value$4,820
Favorites5
Returns1
OrderDateTotalStatus
CL-1048today$946.00Processing
CL-103112 Oct$525.00Shipped
CL-101228 Sep$153.90Delivered
CL-100414 Sep$655.00Delivered
Store account
Emaildemo@casa-lumen.ro
AddressCluj-Napoca, Str. Observatorului 24
MarketingConsent given
Same customerin ERP, invoices, CRM
Where it fits

A few examples

Studios and gyms

Clients see their bookings, fill in their profile and read the teacher notes after each assessment.

Repair shops and workshops

Each client has their cars or devices in the account, with the work done on them.

Service companies

Clients keep their contact details and preferences up to date, without calls and emails back and forth.

Online shops

Orders, delivery addresses and favourite products, in the shopper account.

Need something else in the account? We build it to order, on the same ERP data.

Questions

What people ask us

Does a client have the same password on all my sites?

No. Each site or shop has its own accounts, with their own passwords. In the ERP you still see everything on the same client.

How does a client get an account?

Your choice: invite them from their record in the ERP and they get an email link to choose a password, or let anyone sign up on the website.

What data does the client see?

Only what you choose, set by set: some they can change, some they can only read, and the rest does not show at all. Internal notes stay internal.

Can the account live on the website I already have?

Yes. The account can sit on a website we build, on the RIVIL shop or on a separate app, all tied to the same ERP.

I need something that is not here, like documents or invoices in the account.

It can be built to order, on the same ERP data. Tell us what you need and we will show you how it would look.

Let's see what your clients should find in their account

We get on a call, learn how you work with your clients and show you how their account would look on your website.

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